Welcome to Mosaic Bridgeway LLC ("Mosaic Bridgeway," "Company," "we," "our," or "us"). By accessing our website, purchasing products, or using our services, you agree to these Terms and Conditions. If you do not agree with these Terms, please do not use our website or services.

Company Information

Mosaic Bridgeway LLC provides software licensing, subscription services, technology consulting, cloud solutions, and related technology products and services.

Acceptance of Terms

By using this website, you confirm that:

• You are at least 18 years old.

• You have authority to enter into agreements on behalf of yourself or your organization.

• You agree to comply with these Terms and Conditions.

Products and Services

Mosaic Bridgeway may offer:

• Microsoft software licenses

• Microsoft 365 subscriptions

• Windows and Server licenses

• Adobe products

• Cloud services

• Security software

• Productivity software

• Technology consulting services

• Hardware and networking equipment

All products and services are subject to availability.

We reserve the right to modify, discontinue, or update products and services at any time without prior notice.

Pricing

All prices are listed in U.S. Dollars unless otherwise stated.

Prices are subject to change without notice.

Mosaic Bridgeway reserves the right to correct:

• Pricing errors

• Product description errors

• Typographical errors

• Inventory inaccuracies

Orders

All orders are subject to acceptance and verification.

We reserve the right to:

• Refuse any order

• Limit quantities

• Cancel suspicious transactions

• Request additional verification information

Customers will be notified if an order cannot be fulfilled.

Payment Terms

Payment must be received before products are delivered unless alternative terms have been approved in writing.

Accepted payment methods may include:

• Credit cards

• ACH transfers

• PayPal

• Wire transfers

• Purchase Orders (approved organizations only)

Customers are responsible for any applicable taxes unless valid exemption documentation is provided.

Software Licensing

Software products are governed by the licensing terms of their respective publishers.

Examples include:

• Microsoft

• Adobe

• Autodesk

• Security vendors

• Cloud service providers

Customers agree to comply with all vendor licensing agreements.

Mosaic Bridgeway acts as a reseller and does not modify or replace vendor licensing terms.

Electronic Delivery

Most software products are delivered electronically.

Delivery may occur through:

• Email

• Vendor portals

• License activation systems

Customers are responsible for providing accurate contact information.

Returns and Refunds

Software Licenses

Due to the nature of electronic software licensing:

• Software licenses

• Subscription services

• Product keys

• Activation codes

are generally non-refundable once delivered.

Exceptions may be granted at Mosaic Bridgeway's sole discretion or where required by law.

Hardware Products

Unused hardware may be eligible for return within 30 days of delivery, subject to:

• Manufacturer policies

• Restocking fees

• Product condition requirements

Customers must obtain a Return Merchandise Authorization (RMA) before returning products.

Customer Responsibilities

Customers agree to:

• Provide accurate information

• Maintain account security

• Comply with licensing requirements

• Use products lawfully

• Maintain proper backups of their data

Intellectual Property

All content on this website is owned by or licensed to Mosaic Bridgeway LLC, including:

• Logos

• Graphics

• Text

• Images

• Website design

• Documentation

No content may be copied, reproduced, or distributed without written permission.

Third-Party Products and Services

Products sold through Mosaic Bridgeway may be provided by third parties.

Mosaic Bridgeway is not responsible for:

• Vendor service interruptions

• Vendor policy changes

• Vendor pricing changes

• Vendor licensing decisions

Limitation of Liability

To the fullest extent permitted by law, Mosaic Bridgeway LLC shall not be liable for:

• Indirect damages

• Incidental damages

• Consequential damages

• Lost profits

• Lost revenue

• Lost data

• Business interruption

Our total liability shall not exceed the amount paid for the applicable product or service.

Disclaimer of Warranties

All products and services are provided "as is" and "as available."

Mosaic Bridgeway makes no warranties regarding:

• Continuous availability

• Compatibility with customer systems

• Vendor product performance

• Uninterrupted service

Any manufacturer or publisher warranties remain the responsibility of the applicable vendor.

Website Availability

We do not guarantee uninterrupted access to our website.

Maintenance, upgrades, outages, or events beyond our control may affect availability.

Prohibited Uses

You agree not to:

• Violate applicable laws

• Attempt unauthorized access

• Interfere with website operation

• Distribute malware

• Misrepresent your identity

• Use products in violation of vendor licensing agreements

Indemnification

You agree to defend, indemnify, and hold harmless Mosaic Bridgeway LLC, its officers, employees, and affiliates from any claims, damages, losses, or expenses arising from:

• Your use of the website

• Violation of these Terms

• Violation of software licensing agreements

• Misuse of products or services

Governing Law

These Terms and Conditions shall be governed by and construed under the laws of the State of New York, without regard to conflict of law principles.

Dispute Resolution

Any dispute arising from these Terms shall first be addressed through good-faith negotiations.

If a dispute cannot be resolved, it shall be subject to the exclusive jurisdiction of the state or federal courts located in New York.

Changes to Terms

Mosaic Bridgeway reserves the right to update these Terms and Conditions at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of the website constitutes acceptance of any updates.

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